Start with the pain
Tell me what keeps wasting your time. We start there.
Small business tech help
Local IT support and security for small offices that need things working.
Sometimes the website is not the only problem. The office computer is slow, the printer will not behave, email is a mess, or nobody knows where the passwords are.
Short answer
What does this service fix?
I help with everyday office IT: computers, printers, Wi-Fi, Microsoft 365 or Google Workspace, accounts, two-factor authentication, backups, and plain documentation. For small offices that want ongoing help, see the Tech Partner plan.
Good fit
Who this helps.
- Small offices, shops, solo owners, and service businesses
- Slow office computers
- Printer and Wi-Fi headaches
- Password and account cleanup
- Basic backup questions
- Owners who need plain answers
Symptoms
What owners notice.
- The office computer wastes time every day
- Printer, Wi-Fi, or email problems keep interrupting work
- Nobody knows where the important passwords are
- Accounts are tied to old employees or vendors
- You need a local person who can explain what changed
The fix
What Tim checks.
- Computer cleanup
- Printer, Wi-Fi, and network basics
- Microsoft 365 or Google Workspace administration
- Account offboarding when an employee leaves
- Password vault, 2FA, and security checkup
- Backup checks
- Vendor wrangling with your ISP, phone, or software provider
- Plain-language documentation
Have ready
What helps the work go faster.
- The computer or device with the problem
- Admin password if you have it
- Printer, Wi-Fi, or email account details related to the issue
- A list of what is urgent versus annoying
- Any vendor paperwork or account recovery details
How it works01 02 03
Plain steps. No mystery process.
Separate urgent from optional
Some fixes matter today. Some can wait. I will not turn every issue into a project.
Leave it understandable
You should know what changed, who owns what, and what to do next.
Ongoing office help
Need one local person to call?
The Tech Partner plan is $279/mo for everyday office tech help, accounts, backups and security checks. A one-time tune-up is $149–$399.
See the Tech Partner plan →Questions
Quick answers.
Do you do full managed IT?
For small offices that want one local person, yes. My Tech Partner plan covers everyday tech help, accounts, backups, and security for a flat monthly price. If you need a 24/7 enterprise help desk, I'll tell you and point you to the right fit.
Can you help secure accounts?
Yes. Account ownership, passwords, recovery options, and two factor setup are often part of the work.
Do you help nontechnical owners?
Yes. That is the point. Plain answers, no tech performance.
Can you come on site?
Yes, when the job calls for it and the travel makes sense. Many website and email issues can start remotely, but hardware and office problems may need an on-site visit.
Do you work on printers and Wi-Fi?
Yes, for common small business problems. If a job needs a specialist or bigger managed IT setup, I will say that plainly.
Can you document what you changed?
Yes. The goal is to leave you with plain notes about what changed, who owns what, and what to check next time.